We aim to process personal information responsibly, for clear business purposes and in accordance with applicable law.
Introduction
Dawn IT Services & Solutions ("Dawn", "we", "us") respects the privacy of people who visit our website, contact our team, apply for opportunities or engage with our services.
This policy explains the personal information we may collect, why we process it, how we share and protect it, and the choices available to you.
Client projects may also be governed by separate contractual privacy and data-processing terms.
Information We Collect
Information you provide may include your name, business contact details, employer, job title, service enquiries, project requirements, correspondence and recruitment materials.
When you use our website, our servers and enabled website technologies may collect IP addresses, device and browser information, referral URLs, pages viewed and diagnostic information.
We may also receive business contact details through referrals and lawful professional sources.
How We Use Information
We use information to respond to enquiries, provide proposals and services, maintain business relationships, process recruitment applications, operate and secure our website, improve our offerings and meet legal obligations.
We may send relevant business communications where permitted by law.
You can ask us to stop marketing communications at any time.
Legal Basis for Processing
Where a lawful basis is required, processing may be based on your consent, steps taken before or during a contract, our legitimate business interests, or compliance with legal obligations.
The applicable basis depends on the activity and the law governing the processing.
Information Sharing
We may share information with authorized team members, affiliated business entities, hosting and technology providers, professional advisers, business partners involved in an engagement, and authorities where legally required.
We do not sell personal information for money.
We seek appropriate confidentiality and security safeguards when third parties process information for us.
Cookies and Analytics
Our website may use essential cookies and, where enabled, analytics or preference technologies to operate and improve the website.
You can manage cookies in your browser.
Where required, we will request consent for non-essential technologies.
Data Security
We seek to apply reasonable organizational and technical safeguards, including appropriate access controls, secure communications and security monitoring.
No online transmission or storage system is completely secure, and absolute security cannot be guaranteed.
Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, subject to applicable legal, contractual and recordkeeping obligations.
When no longer needed, information is deleted, anonymized or otherwise appropriately disposed of.
Your Privacy Rights
Depending on applicable law, you may have rights to access, correct or delete your personal information, withdraw consent, object to certain processing, request portability, or lodge a complaint with a regulator.
Rights and exceptions vary by jurisdiction.
We may need to verify your identity before acting on a request.
International Transfers
Because our business serves clients across countries, information may be processed or accessed internationally.
Where required, we seek to use appropriate safeguards for cross-border transfers.
Third-Party Links
Our website may link to external services or websites.
Their privacy practices are governed by their own policies, and we encourage you to review them.
Children's Privacy
Our website is intended for business and professional audiences and is not directed at children.
If you believe a child has submitted personal information, please contact us.
Policy Updates
We may update this policy to reflect changes to our services, practices or legal requirements.
The revised policy and effective date will appear on this page.
Contact Us
For privacy enquiries or requests concerning your personal information, please contact Dawn IT Services & Solutions through our official contact page.
Contact our team